Frequently Asked Questions
1. What types of clothing/fashion items do you provide?
We offer an extensive range of fashion items from party dresses, casual wear, to athleisure, trendy accessories, footwear, and more. You're sure to find something that reflects your style from our carefully curated collections.
2. How do I determine the right size?
We understand the importance of fit when it comes to fashion. You can use our detailed size guide, which includes comprehensive measurements to help you choose the best fit.
3. Can I see real pictures of the items?
Yes, we believe in transparency. Each product on our site is displayed with high-definition images taken from several angles. Additionally, we include pictures of the items worn by models of various sizes.
4. What is your return and exchange policy?
Your satisfaction is our top priority. We offer a hassle-free 30-day return and exchange policy if you're not satisfied with your purchase. For more details, refer to our Return & Exchange Policy page.
5. How long does shipping take, and which countries do you ship to?
We ship worldwide. Standard shipping typically takes 10-14 business days while express shipping options are available for faster delivery. Please check our Shipping Policy for more specific information.
6. How can I track my order?
After your order has been dispatched, we will send you an email including the tracking number and link so you can monitor the shipping status in real-time.
7. Is my payment information secure on your site?
Absolutely! We utilize SSL encryption technology to guarantee the utmost safety and security of your personal information.
8. Are there any washing or care instructions for your items?
Yes, each product page on our site includes detailed care instructions to ensure longevity and retain quality.
9. Do your clothes run true to size, or should I order a size up/down?
Our clothing items follow standard sizing. To ensure the perfect fit, please refer to our in-depth size guide.
10. Can I make changes to my order once it is placed?
Yes, you can modify your order within 24 hours of placing it. Just contact our customer service team for assistance.
11. What are the payment methods you accept?
We accept a wide variety of payment methods including Visa, MasterCard, and American Express, for your convenience.
12. Do you offer any discounts or promotional codes?
Yes, we periodically offer exclusive discounts and promotions to our subscribers and loyal customers. Please subscribe to our newsletter to stay updated on these deals.
13. Are your clothes ethically sourced and sustainable?
We are committed to ethical sourcing and sustainability. Our products are sourced from manufacturers who comply with fair labor practices, and we are constantly working towards more sustainable options.
14. Can I get a refund if I don't like the product?
Absolutely. If you're not satisfied with your order, return it within 30 days of purchase for a full refund. Check our Return Policy for more details.
15. How do I apply a promotional code to my order?
It's easy! Simply enter your code in the "Apply Promotional Code" box at checkout, and your discount will be applied to your order total.
Remember, our customer support team is always ready to assist you with any concerns you might have. Here at our store, we are dedicated to providing you with a seamless and enjoyable shopping experience.
We offer an extensive range of fashion items from party dresses, casual wear, to athleisure, trendy accessories, footwear, and more. You're sure to find something that reflects your style from our carefully curated collections.
2. How do I determine the right size?
We understand the importance of fit when it comes to fashion. You can use our detailed size guide, which includes comprehensive measurements to help you choose the best fit.
3. Can I see real pictures of the items?
Yes, we believe in transparency. Each product on our site is displayed with high-definition images taken from several angles. Additionally, we include pictures of the items worn by models of various sizes.
4. What is your return and exchange policy?
Your satisfaction is our top priority. We offer a hassle-free 30-day return and exchange policy if you're not satisfied with your purchase. For more details, refer to our Return & Exchange Policy page.
5. How long does shipping take, and which countries do you ship to?
We ship worldwide. Standard shipping typically takes 10-14 business days while express shipping options are available for faster delivery. Please check our Shipping Policy for more specific information.
6. How can I track my order?
After your order has been dispatched, we will send you an email including the tracking number and link so you can monitor the shipping status in real-time.
7. Is my payment information secure on your site?
Absolutely! We utilize SSL encryption technology to guarantee the utmost safety and security of your personal information.
8. Are there any washing or care instructions for your items?
Yes, each product page on our site includes detailed care instructions to ensure longevity and retain quality.
9. Do your clothes run true to size, or should I order a size up/down?
Our clothing items follow standard sizing. To ensure the perfect fit, please refer to our in-depth size guide.
10. Can I make changes to my order once it is placed?
Yes, you can modify your order within 24 hours of placing it. Just contact our customer service team for assistance.
11. What are the payment methods you accept?
We accept a wide variety of payment methods including Visa, MasterCard, and American Express, for your convenience.
12. Do you offer any discounts or promotional codes?
Yes, we periodically offer exclusive discounts and promotions to our subscribers and loyal customers. Please subscribe to our newsletter to stay updated on these deals.
13. Are your clothes ethically sourced and sustainable?
We are committed to ethical sourcing and sustainability. Our products are sourced from manufacturers who comply with fair labor practices, and we are constantly working towards more sustainable options.
14. Can I get a refund if I don't like the product?
Absolutely. If you're not satisfied with your order, return it within 30 days of purchase for a full refund. Check our Return Policy for more details.
15. How do I apply a promotional code to my order?
It's easy! Simply enter your code in the "Apply Promotional Code" box at checkout, and your discount will be applied to your order total.
Remember, our customer support team is always ready to assist you with any concerns you might have. Here at our store, we are dedicated to providing you with a seamless and enjoyable shopping experience.